![]() ![]() And all the doors to the facility are also motion activated.Charting the many sides of a city can be a potent weapon in an artist’s quiver: consider August Wilson’s relationship to Pittsburgh or the relationship between “The Wire” and Baltimore. All of the credit-card readers have the ability to use the Wally’s app or Apple Pay. And these days, it was nice to have a new place to stop that made social distancing easier.”Ĭustomers can use either traditional checkouts or eight self-checkout units, four up front and four at a secondary entrance. “We appreciated the openness of the store and the contactless bathrooms. “It was a cool space,” Lydia Lindenberg, a customer driving home from St. All of the bathroom fixtures have contactless motion sensors. Obviously, it wasn't intentional from COVID, but it I think it has worked out well for us.”Īlso, the cleanliness of the restrooms is “a big thing when families are thinking about where to stop,” Wallis said. “We wanted to make sure that we could process as many guests in a safe and efficient way that provides the experience that we want them to be excited about and tell people about once they arrive at their destination. “Obviously, we designed the store well before COVID happened,” said Rubenstein. ![]() There's also a lot of space at all of the checkouts and experience stations to allow people to move around in a safe manner, they said. Of course, we can’t.”Ĭoincidentally, the sheer size, open layout and large aisles of Wally’s are conducive for safe social distancing, they said. Would we love to show our guests that we're smiling. Obviously, making sure that everyone has a safe experience is paramount. ![]() Illinois law requires face mask coverings inside. “I think we did a really good job as being able to communicate as much as possible while we were all working from home, but at the end of the day this is retail, and you’ve got to be in front of the guest, and you’ve got to be in front of the team, and there's no doubt it has been a real challenge. “Illinois had a shutdown for nonessential workers, and construction was a gray area but it slowed everything down from the supply chains to the construction to really every aspect of the project, so it was a real challenge,” said Rubenstein. We welcome everyone, but we just don't have a facility really to accommodate those big trucks.” We’ve just been open and honest about it. “This facility is definitely geared to the road traveler, and a lot of those are trucks,” Wallis said. So just it's just a matter of getting their truck on the lot and getting off.” “We love the truckers, we welcome them, we welcome all guests who would love to come and have this experience. “It’s so tight and the way that the store is positioned, it’s just not comfortable for them as much as it is that not that we don't want him there,” said Rubenstein. is an investor.)īut the facility wasn’t built to accommodate big rigs, they said. Wally's is an entirely separate, private company, although Wallis Cos. (Wally’s fuel is supplied by Chad Wallis’ family business, Wallis Cos., a Cuba, Mo.-based petroleum retailer and wholesaler with a network of c-stores in Missouri. The fuel is unbranded, and everything is proprietary under the Wally’s brand. ![]()
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